Find answers to common questions about our products and B2B services.
We have offices in Canada and China. Our Canadian office provides specialized support for clients in North America.
We are a manufacturer with our own factories in Dongguan and Shenzhen, plus 25+ partner factories, offering a wide range of products.
Yes, we welcome retailers. You can sell our own brand products, "MyPet."
Yes, we offer OEM and ODM services for customization.
You will receive a product specification and quotation within 10 hours.
We require a 50% deposit via T/T, with the remaining balance paid before shipment. However, we can discuss payment terms depending on the order amount and product details.
We offer both air and sea shipping, and will recommend the fastest method for your order.
We support low MOQ and offer warranties ranging from 1 to 2 years, negotiable per product.
Yes, we have pricing policies in place to protect the interests of our agents and prevent price conflict.
Yes, visits are welcome! If you can’t visit in person, we offer video conferencing to show our operations.
Click the button below to download a complete catalog of all our available products in a single CSV file.